The Direct blog
Run the property. Prove the performance
Practical ideas for rental operators who are done stitching the business together with spreadsheets, screenshots, and hope.
Airbnb moved the fee. Now do the math.
Airbnb is retiring the split fee and handing hosts a 15.5% bill. What it costs you, and the checklist to get ahead of it.
HousekeepingSame-day turns aren't a miracle
How to build a turnover system that survives an 11am checkout and a 3pm check-in.
Direct bookingsRent the property. Own the guest.
How to grow direct bookings without declaring war on the channels that feed you.
Team and onboardingIf your best coordinator quit tomorrow
A practical way to get operational knowledge out of one person's head and into your operation.
Guest experienceAnswer it before they ask
Cut your guest message volume in half by fixing the seven questions you get every single week.
RevenueYour rates aren't the problem. Your calendar is.
Why orphan nights, stale minimum stays, and a lazy booking window cost more than your nightly price.
Property onboardingThe first week decides the whole listing
A repeatable way to onboard a new property so it books faster and stops eating your team's time.
OperationsThe duct tape tax
What disconnected software actually costs a rental operation, line by line.
Owner reportingWhat owners actually read
Owner reporting that keeps owners, minus the 40-tab spreadsheet.
Trust accountingMonth-end without the panic
A plain-English guide to trust accounting for rental managers.
